In recent times the level of customer service in most organizations has taken a hit and the only thing the consumer gets is excuses. We as customers have just learned to deal with it and lowered our expectations to avoid the disappointment.
So when a company gives you and experience that is so old school, customer focused, above the top, we should take the time and acknowledge their efforts. Well here we are.
When our fridge decided it was time to be replaced we researched and found Appliances Now. We found our unit, paid for it, and scheduled the delivery, a time was set, and we went about our lives.
The day of the delivery came. The text came. The delivery team came. They were polite, professional, and extremely helpful in answering questions. It was the first time in my life that a delivery crew took their time; was cautious about corners, concerned about carpet and tile. They even took the time to lay cardboard down as an aisle to protect our house.
The entire event was quick, but memorable.
I can't say enough this company.
What I will tell you is that you can't find another company that still believes in taking care of its customers with a quality product and even better staff.
From buying on website all the way to delivery and installation, buying from Appliances Now was a hassle free experience. Timely communication all the way through process. Friendly employees. Do not hesitate to use!
Super nice guys. Delivered quickly and efficiently
I purchased my Bosch refrigerator from Appliances Now. Everything was done on line and the transaction could not have been any easier or smoother. Communications of delivery time/date was perfect, delivery & install was perfect, I mean absolutely perfect. I was almost in shock when they left because it had been so long that I had dealt with professionalism at this level. Nice to see that some business still care about their customers and their reputation. I am so glad that I purchased from them instead of the big box stores where you have to manage the glitch-ridden purchase process from start to finish to make anything happen. Good-bye Best Buy...
I highly recommend this company and service